Protection against unexpected events

Merko apartment buildings are covered by the statutory warranty and cover all normal construction problems that are normally covered by the warranty. The warranty period begins when the apartment or commercial premises in an apartment building are handed over to the buyer or when a document certifying the completion of the construction of the building is issued (whichever comes first).

During the warranty period, we will perform all necessary warranty repairs at Merko’s expense. Defects that prevent the use of the apartment will be fixed in the shortest possible time. All warranty related issues are registered via the Merko web application and our specialists provide further information on handling issues.

Comments on buildings‘ common spaces or premises (staircases, courtyards, facades, roofs, playgrounds) and engineering systems (heating, ventilation, electricity, water, sewage) should be addressed to the building administrator directly.